January 7, 2019

Artificial intelligence starting to impact back office operations

Artificial Intelligence is a family of technologies that can be categorized in five broad terms: natural language, virtual assistants, robotic process automation (RPA), machine learning and computer vision.
December 27, 2018

Underemployment & automation

A new age is upon us. The fourth industrial revolution—or Industry 4.0 for short—is the name given to the current trend in technological advancements that interact with the physical world.
May 4, 2018

Are all hands on deck?

Currently at 3.9% in August, the unemployment rate in the United States dropped to record low levels in recent months, a percentage that indicates the healthy growth of the American economy. The numbers seem reassuring but do not account for the rate of underemployment, an estimate that is more difficult to determine but one that significantly impacts the productivity of the current labor market.